Last updated: 8 October 2026

Delete your JobEX account

You can delete your account directly inside the JobEX app. Deletion is permanent — your account and your data cannot be recovered afterwards.

Delete from inside the app

1. Open JobEX and sign in to the account you want to delete.
2. Go to the Profile tab.
3. Scroll to the Account section and tap Delete Account.
4. Read the confirmation dialog and tap Delete permanently. You can cancel at any point before that.
5. When you see “Account deleted”, tap Continue to sign in.

What gets deleted

Deleting your account permanently removes:

• your account: email address, name and login credentials
• your professional profile, including your profile photo
• your saved (bookmarked) opportunities
• your applications and their status history
• your in-app notifications, opportunity alerts and alert preferences
• your talent profile, if you created one
• JobEX payment and subscription records held by us for your account (Paystack keeps its own transaction records as the payment processor — see below)
• your uploaded profile photos stored on our servers

When your account is deleted you are signed out of JobEX on your device, and you will need a new account to use JobEX again.

Information that may be retained

• Organisation content you published as an employer. Company listings and opportunities you posted are part of the public JobEX catalogue. They may remain published, but they are no longer linked to you or to a personal account.
• Paystack transaction records. Paystack processes JobEX payments and keeps its own records of those transactions under its own privacy policy and legal obligations. JobEX itself no longer holds payment records for a deleted account.
• Copies on your own device. A local cache (such as saved opportunities and your session) may stay on your device until you sign out, clear the app’s data, or remove the app. This does not affect our servers.

If you cannot access the app

If you have lost access to JobEX — for example you no longer use the device the app was on, or you cannot sign in — you can still request deletion by email:

We will confirm the request belongs to the account owner and then delete the account manually. Deletion requests sent this way are completed within 30 days of verification. This page is public and does not require signing in.

Questions

For any other data or privacy question, email hello@jobex.online. See also our Privacy Policy.